In the ever-evolving landscape of technology and automation, industry giant Eccentex is once again at the forefront, redefining the parameters with its latest innovation in the field of HyperAutomation. Today, we delve into the launch of Eccentex’s new Generative AI capabilities, a move that is set to revolutionize not only the Business Automation Market but also the way organizations manage customer-related tasks.
As quoted by Tibor Vass, CMO of Eccentex:
“These new AI capabilities will fundamentally change the way companies manage customer-related cases and tasks today.”
Indeed, Eccentex has introduced more than 20 new AI features as part of its HyperAutomation Cloud platform, a testament to its commitment to pushing the envelope of what’s possible.
The Eccentex HyperAutomation Cloud platform also marks a shift from Low-Code development to a No-Code development method, widening the horizon of all business automation capabilities and accelerating agility. This innovative change allows companies to create new business processes based on simple text line inputs, and in turn, ingest the auto-generated application model directly into the HyperAutomation Cloud engine without writing a single line of code or using a visual process editor.
One of the standout features of the new platform is the AI-powered Auto Responder. This feature promises a fully personalized response to any email or text input in any language, all in a matter of seconds. As a result, back-office agents can handle more requests, answer more questions, and resolve complex issues faster, and with fewer errors.
Eccentex has ensured the HyperAutomation Cloud platform can seamlessly integrate with third-party applications or customer-owned/homegrown systems through platform-level open APIs. This level of integration, combined with the flexibility of out-of-box and easily customizable adapters, simplifies and accelerates the integration process.
Throughout its history, Eccentex has demonstrated a commitment to delivering award-winning capabilities in Dynamic Case Management and Business Process Automation. Now, the company continues to take strides in its mission to empower businesses to rapidly deploy, easily extend, and effortlessly change business applications to meet their strategic goals and ever-changing customer needs.
In conclusion, the Eccentex HyperAutomation Cloud platform is a significant advancement in the realm of automation and AI. Its new AI capabilities, coupled with a shift to No-Code development, herald a new era of efficiency and innovation in business process management. To learn more about Eccentex and its groundbreaking services, visit www.eccentex.com.
What do you think about the latest innovations by Eccentex? Do you believe the shift towards No-Code development will lead to greater efficiencies in the future? Share your thoughts and insights in the comments section below. We look forward to hearing from you!
